Frequent Questions

• What type of education does Dr. Andrew Dougans have?

  Dr. Dougans was educated as a primary contact health care practitioner, with an emphasis on neuromusculoskeletal diagnosis and treatment. Preparation for the practice of chiropractic is concentrated on three areas: basic training in the biological and health sciences, specialized training in the chiropractic discipline, and extensive clinical training. Becoming a chiropractor in Canada requires a minimum of 7 years of post-secondary education including no less than 4 years of full-time classroom and clinical instruction at an institution approved by the Council on Chiropractic Education Canada. Dr. Andrew Dougans attended Trinity Western University and Western States Chiropractic College.

• Do insurance plans cover chiropractic care? Can the clinic directly bill my insurance?

  Most extended care programs (blue cross, green shield, sunlife, manulife etc) cover a portion of a chiropractic visit. Our clinic will directly bill insurance on our patient's behalf when it is an option. Chiropractic is partially covered by MSP for those who are on Premium Assistance. ICBC or WCB injuries, for those who have a valid claim, are also covered. Federal agencies, Veterans Affairs and RCMP generally have coverage.

• Is chiropractic treatment effective?

  Yes. Scientific evidence proving that chiropractic care works is overwhelming. Based on numerous studies, the consensus is that chiropractic care is the treatment of choice for many spinal problems.

• Is chiropractic treatment safe?

  Chiropractic adjustment or manipulation is a drug-free, non-invasive approach to common musculoskeletal conditions such as headache, and neck and back pain. As such, it is a low risk therapy. Complications arising from adjustment are rare. The risk associated with most chiropractic procedures is smaller than that of common pain medications. For example, a study in the American Journal of Gastroenterology, approximately one-third of all hospitalizations and deaths related to gastrointestinal bleeding can be attributed to the use of aspirin or NSAID painkillers like ibuprofen.

• How is a chiropractic adjustment performed?

  Dr. Andrew Dougans primarily uses his hands to manipulate the joints of the body, particularly the spine, in order to reduce pain, and restore or enhance joint function. Chiropractic manipulation is a highly controlled procedure that rarely causes discomfort. Treatment often includes soft tissue therapy, modalities, rehabilitative stretches and exercises. Dr. Andrew Dougans practices in a diversified manner, meaning each patient is treated uniquely based on his/her needs or condition.

• Do I need a referral from a medical doctor?

  No, a patient does not need referral by an MD before visiting a doctor of chiropractic. Dr. Andrew Dougans is a primary contact physicians, as defined in provincial and federal regulations. Following a consultation and examination, Dr. Dougans will arrive at a diagnosis and treatment plan, or refer the patient to the appropriate health care provider. Dr. Dougans works closely with many Medical Doctors and considers a patient's well being best served by a team approach.

• What can I expect on the first visit?

  During your first visit, Dr. Dougans will want to know about your health history as well as your current complaint. Your home and work life as well as your level of physical activity may also affect your health, so don’t be surprised to be asked questions about these. Although chiropractors use their hands for most treatments, they also use other methods such as arthrostim, personalized exercise programs, muscle-testing and balancing. Dr. Dougans will let you know if this is a problem he can help with, what your diagnosis is, and what steps you may need to take at home or work to aid in your recovery or to prevent a recurrence of your problem.